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You need to add mbam.exe in the exclusion list option of the antivirus software. Some antivirus program prevent mbam.exe from running or updating the database. If you are using accelerator such as NetZero accelerator, turn off 3G accelerator. You should try also to configure internet options in Internet Explorer to automatically detect settings. Some ISP’s requires your connection settings for automatic detection of LAN. Temporary disable the firewall protection and try updating the anti-malware program. If the browser is in online mode already but you continue to receive Error code 732 when updating MBAM, verify that the firewall protection is not blocking Malwarebytes in connecting to MBAM servers. REG ADD “HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings” /v GlobalUserOffline /t REG_DWORD /d 0 /f Type or copy the line below in the run or search command in Windows (Start > Run in XP or Start > Search in Vista): To verify that the browser is in online mode. Check if the default browser or Internet Explorer is set to online mode.To fix this problem, the Malwarebytes manual update method is not needed but use any of the possible solutions below: In some cases, the computer is not infected by updating Malwarebytes will fail due to Error code 732. You should be fixing the computer instead by removing the infection. If the copy of your MBAM have newer database version, you need not use the manual database installer. It’s a week or few days old because the vendor is not releasing a daily update for the said manual database update installer. Note that the database version using Malwarebytes database installer is not current.
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You can find rules.ref in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes’ Anti-Malware of Windows 2000 and XP or C:\ProgramData\Malwarebytes\Malwarebytes’ Anti-Malware for Windows 7 and Vista. Update the database for Malwarebytes and then copy the database of MBAM (file name is rules.ref) to USB or flash drive. If the rogue program or any malicious software in the PC is preventing you to open mbam-rules.exe, you need to try another method which is to install Malwarebytes program in clean computer. Open mbam-rules.exe to start updating MBAM Save mbam-rules.exe on a USB or flash drive and transfer it to the affected computer Using another PC, download the Malwarebytes database installer from If the computer is infected which prevents you in updating MBAM, you should try using the Malwarebytes manual update process: Other times, malware and rogue will block opening any applications including the protection tools so you cannot use or update it. In some cases, the default hosts file in Windows is hijacked to redirect the network communication to IP address that the malware creator have set-up. Malicious software such as worms, rogue software, spyware, and rootkits are known to prevent anti-spyware, antivirus or anti-malware programs to open, run a scan or update. However, issues in updating MBAM may occur and the cause of the failure to update the anti-malware may vary. It is important to keep the database of MBAM up-to-date to take advantage of new and fixed detection signatures. Program and database updates are provided for free as well. Malwarebytes Anti-Malware (MBAM) is a popular malware removal tool for Windows.